Privacy Policy

If you require any more information or have any questions about this Privacy Policy, please feel free to contact us by email at [email protected].

At Faro International Incorporated, a California corporation ("Faro" "we" "us" or "our") we consider the privacy of our users and visitors to be extremely important. This Privacy Policy document describes in detail how we collect, use, and share your personally identifiable information and other personal data (collectively, "user information") we obtain through your use of https://www.farotools.com/ and any content, features, services, or other offerings that we may provide in connection therewith (collectively, the "Site").

Please read this Privacy Policy carefully to understand our policies and practices regarding your user information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Update). Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. If you are located in the European Union (the "EU"), your consent to this Privacy Policy is an affirmative consent to our collection, processing, and sharing of your user information via cookies and similar technologies pursuant to the term and conditions of this Privacy Policy.

Types of Information We Collect

Registration and Use Information

When you visit or register to become a member of the Site and to use services provided therewith, we receive user information from and about you, which may include, among other things, your name, email address, information automatically collected about your usage of the Site, identification information provided to establish a membership account, and various statistical data such as which pages you visit on our Site, how long you stay on them, and what content you click on. It may also include information you provide on our Site, such as your public posts, and information we obtain from a third party.

Log Files

Like many other Web sites, we make use of log files. These files automatically log visitors to the Site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

A cookie is a small computer data file that is stored on your device by your web browser. A cookie file can contain and/or automatically collect information, such as a user identification code or IP address, that a site will use to track the pages and number of times you have visited. You may refuse to accept browser cookies by activating the appropriate setting on your browser. The Site may use cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser. Please note that cookies may be necessary to provide you with certain features on the Site, and we may also use a small piece of code (sometimes referred to as "Web beacon" or "clear GIF") to help us collect additional information to identify preferred content and measure Site engagement to help us better administer the Site.

How We Use Your Information

We may use your user information to provide and improve services on the Site and for other purposes that are in our legitimate interests, as well as for compliance purposes. We process your user information on the basis that it is:

In our or a third parties' legitimate interests - such as to deliver and suggest tailored content such as news, articles, and other information; to personalize your experience with using the Site; to display information you choose to post, share, upload or make available on our Site, such as your public posts; to manage the relationships we have with our users, visitors and partners; and to operate, understand, optimize, develop, or improve the Site, applications, products, services and operations.
Where you give us your consent - we only ask for your consent in relation to specific uses of user information where we need to and, if we need it, we will collect it separately and make it clear that we are asking for consent.
For compliance with a legal obligation

We will not use your user information without a valid legal basis to do so. In addition, we may use technologies considered automated decision making or profiling. If so, we will not make automated-decisions about you that would significantly affect you, unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are required by law to use such technology.

Sharing of Information

For the purposes described in this Privacy Policy, we may share your user information with our business partners, third party service providers, and in accordance with law. Our third-party service providers are not permitted to share or use user information we make available to them for any purposes other than to provide services to us.

In addition, you may be requested to voluntarily provide certain user information during your use of the Site. If you choose to do so, that user information may be shared with us as well as business partners and vendors providing hosting and other services to us.

Transfer of User Information

Your user information may be stored and transferred outside of your home country, including in countries that may not offer the same level of protection as those in your country of residence. If you access or use the Site outside of the United States, your user information will be transferred to our servers in the United States.

We have reasonable safety measures in place to ensure that when your user information is transferred internationally, it is subject to appropriate safeguards in accordance with data protection laws. Additionally, when using or disclosing user information transferred from the EU, we will implement appropriate safeguards to protect your user information as required if we transfer it outside the EU. For further information about these safeguards, please contact us at [email protected].

Retention of Information

We will retain your user information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer or shorter retention period is required or allowed by law.

Security of Information

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

Children’s Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity.

We do not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that the Site has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately at [email protected] and we will use our best efforts to promptly remove such information from our records.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. DO NOT TRACK - California Business & Professions Code section 22575(b) (as amended) provides that California residents are entitled to know how a website operator responds to "Do Not Track"(DNT) browser settings. Some browsers or other tools include DNT features which, when turned on, send a signal to websites you visit indicating that you do not wish to be tracked across websites over time. The Worldwide Web Consortium has been working with industry groups and regulators to develop a DNT browser technology standard to provide a standard for interpreting the DNT signals, but to date no final standard has been adopted. We do not currently take actions to respond to DNT signals. We continue to review new technologies and may adopt a DNT standard once one is created. For more information about DNT, please visit: www.allaboutdnt.org.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there.

This policy does not apply to any information collected offline or via channels other than this website.

Your Rights

You may have rights under European and other laws to have access to your personal information and to ask us to rectify, erase and restrict use of, your personal information. You may also have rights to object to your personal information being used, to ask for the transfer of personal information you have made available to us and to withdraw consent to the use of your personal information. Further information on how to exercise your rights is set out below.

We will honor your rights under applicable data protection laws. You have the following rights under European laws, and may have similar rights under the laws of other countries.

Right of subject access: The right to make a written request for details of your user information and a copy of that user information
Right to rectification and deletion: The right to have inaccurate information about you corrected or removed, and the right to have certain user information about you erased
Right to restriction of processing: The right to request that your user information is only used for restricted purposes
Right to object to automated decision-making: You have the right not to be subject to automated decision-making, including profiling, which has legal or other significant effects on you. This right does not apply when the automated decision is necessary for entering into or performing a contract with you, or is based on your explicit consent.
Right to opt out of marketing: You can manage your marketing preferences by unsubscribe links found in the communications you receive from us or by visiting the applicable preference center
Right to object: The right to object to processing of your user information in cases where our processing is based on the performance of a task carried out in the public interest or we have let you know the processing is necessary for our or a third party’s legitimate interests
Right to data portability: The right to ask for the user information you have made available to us to be transferred to you or a third party in machine-readable format
Right to withdraw consent: The right to withdraw any consent you have previously given us to handle your user information. If you withdraw your consent, this will not affect the lawfulness of our use of your user information prior to the withdrawal of your consent
Right to lodge a complaint: The right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed

These rights are not absolute and they do not always apply in all cases.

In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.

Consent

By using our Site, you hereby consent to our Privacy Policy and agree to its terms.

How To Contact Us

If you have any questions, comments, complaints or suggestions in relation to data protection or this Privacy Policy, or any other concerns about the way in which we process information about you, please contact us at [email protected] or at 151 Kalmus Drive, M6, Costa Mesa, CA 92626, USA.

Update

This Privacy Policy was last updated on: September 12, 2018. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' user information, we will notify you by email to the email address you specified in your account or through a notice on the Site. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.